Support

GEO Product Support

We pride ourselves on the quality of our support services and believe that the best software is nothing without a knowledgeable and efficient support team to back it up. Via our strategically placed locations around the world there is always someone ready and able to help you out.

Each Geologix support office has geoscientists with many years industry experience not to mention a deep knowledge of our applications.

Please feel free to contact your nearest Geologix location anytime if you have any query relating to your Geologix application.

GEO HelpDesk - Sign-in

Access to the GEO HelpDesk requires you to be in possession of a valid licence of a GEO Software Suite application (i.e. GEO, GEOLite, GEOLogger, or GEOView).

The hardlock key (dongle) for that application will be checked by our systems and must therefore remain attached to your computer (or visible to the network in the case of a multi-user network licence) during browsing within the HelpDesk pages.

When you click the link, you will be logged-in automatically, provided your hardlock key is correctly authorized.

Access to certain pages in this section may be limited, dependant on the level of licence you hold. So if you possess more than one type of dongle (e.g. GEO & GEOView), please check now that you are logging-in with the appropriate key.

Licence holders - click below for automatic sign-in to GEO HelpDesk